Frequently Asked Questions
What is ExConnect?
ExConnect is a human-assisted communication service that helps you manage co-parenting messages more calmly and clearly. It creates a buffer between what you feel and what gets sent.
How does it work?
Your co-parent sends a message You receive a softened version You write your reply in your own words Your message is refined into a clear, composed version before being sent You stay in control at every step.
Who is this for?
Feel triggered by co-parent communication Want to avoid conflict escalation Want to communicate clearly under pressure
Using the Service How do I send a message?
Send your draft via WhatsApp. We’ll refine it and send it back.
Do I have to approve messages before they’re sent?
Yes. You always see your message before it’s sent.
How quickly will I get a response?
Most messages are processed within 5–15 minutes during active hours.
Is there a limit on messages?
Your plan supports day-to-day communication needs. Most users send 1–3 message exchanges per day. If you need more support, we can work with you.